How do I add faculty/staff email to my iOS device?

When adding an email to any mobile device, the first thing you need to do is make sure ActiveSync is enabled. If you have had email set up on a mobile device before, ActiveSync should already be enabled. If it's not, you can request for 8Help to enable it through their self service page, or you can just call and ask them to do it. If you work for ASCTech and are assisting a customer, it may be easiest to call because otherwise it might take a couple of days.

Tap on Settings.

iPad home screen

 

Go to Accounts & Passwords and then tap Add Account.

 

Tap Exchange.

 

Enter your full email address and whatever description you'd like to use, and then tap Next.

 

Tap Sign In.

 

Enter your password then tap Next.

 

Turn on the slider for all of the information you want to sync. Tap Save.

 

That's it! If you want to change how often you receive email on your device, tap Fetch New Data.

 

You can select Automatically, Manually, Hourly, Every 30 Minutes, or Every 15 Minutes for the fetch schedule.

 

If you tap on the name of the account you set up, you can change what is synced.

 

You can change whether or not you're syncing Mail, Contacts, Calendars, Reminders, or Notes; you can set up how far many previous days you want your mailbox to sync, and you can set an automatic reply. You can also delete your account.

Details

Article ID: 14314
Created
Sat 7/2/16 9:35 PM
Modified
Wed 5/9/18 11:27 AM