How do I remote into my Windows computer when working from home?

Note: Future remote desktop connections will have to go through gateway, see related article.

Please note that these instructions are specific to Windows. There are RDP clients available for Mac, iOS, and Android called Microsoft Remote Desktop. This can be found in the App Store or Play Store, respectively. Remmina and rdesktop are available for Linux.

In order to remote into your ASC-owned machine, the computer located on campus MUST have a static IP address. If you don't have a static IP address, or if you're unsure, contact ASCTech by emailing, calling 614-688-4447, or submitting a request online here. Your ASC-owned computer also must be on and awake when you're trying to remote into it. This means that your computer must be set to stay awake and not go to sleep. You can find instructions on how to set this here. Instructions are the same for Windows 7 and Windows 10.
You will first need to make sure you've granted yourself remote access on your ASC-owned machine.

On your ASC-owned machine, go to the Control Panel and select System and Security.

Select System.

Make a note of your Full computer name. You'll need that later. Click on Remote settings. You will need administrative rights to do this, so if you need help, please contact ASCTech.

Click Select Users . . .

Ensure that your username already has access. If it doesn't, click add, and add your username (ASC\name.#).

On your personal machine/whatever machine you're using to remote in, open Remote Desktop Connection.

Click Show Options.

For Computer, enter the full computer name for your ASC-owned machine (collected in the steps above).
For User name, enter ASC\your name.#
You can click Save As . . . to save a shortcut to this connection to your desktop/wherever you want to save it.
If you want to be able to transfer files between machines, you can select the Local Resources tab, click More under Local devices and resource, and select the disk drives you'd like to access. This will give you access to your local drives, and you can drag and drop the files once you're connected.
Click Connect.

After you click Connect, you will be prompted for your credentials again. Enter your password, and click OK.

You should now be remoted in.


Article ID: 18037
Thu 11/3/16 3:07 PM
Thu 8/6/20 7:31 PM